Refund policy
Before delivery
If we cannot fulfil your order, or we reject it during payment review, the full amount goes back to the wallet it came from.
After delivery
Delivered digital goods are not refundable in cash. If access fails within the warranty period on the product page, you get a replacement, and a refund when we cannot replace it.
Wrong or extra payment
Paid twice, or paid more than the order total? Send the order reference and both screenshots on WhatsApp and the difference comes back to your wallet.
How to claim
Message us on WhatsApp with your order reference. Track any order any time from the Track your order page.